Please read this section very carefully—it covers our obligations and responsibilities for Faith Notes Live! LLC services. If you have an issue with your order, you may be eligible for a replacement product or refund, so reach out to us as soon as possible.
- Limited Warranty. We warrant that, at the time of delivery of a Product to you, the Customer, the Product will not be materially defective or damaged (the “Limited Warranty”).
- Faith Notes Live! LLC extends the Limited Warranty only to you, the Customer. All Limited Warranty coverage terminates if the User or the Merchant’s Customer sells or otherwise transfers a Product.
- This Limited Warranty does not cover any damage to or defect in a Product caused by any of the following: (a) you or third parties; (b) any improper handling (including during shipping), use or storage of the Product; (c) any failure to follow any Product instructions; (d) any modifications to the Product; (e) any unauthorized repair to the Product; or (f) any external causes such as accidents, fire, flood, “acts of God” or other actions or events beyond our reasonable control; or (g) any costs or expenses related to the loss of use of the Product or any other costs or expenses not covered by this Limited Warranty. This Limited Warranty does not cover any items supplied by third parties, size exchanges or buyer’s remorse.
Finally, as noted elsewhere in this Agreement, we unfortunately cannot guarantee that the colors and details in our website images are 100% accurate representations of a Product, and sizes might in some cases be approximate. Accordingly, this Limited Warranty does not cover such matters.
- This limited warranty starts on the date of the delivery of the Product to you the Customer and lasts for thirty (15) days (the “Warranty Period”). For the avoidance of doubt, Faith Notes Live! LLC acknowledges that according to some jurisdictions the User may be entitled to a longer Warranty Period.
- With respect to any materially defective or damaged Product, we will, in our sole discretion, either: (a) replace such Product (or the defective or damaged part of the Product) free of charge, or (b) refund the purchase price paid to us along with the shipping fees corresponding to the defective or damaged Products.
- Promptly following delivery of a Product, you, the Customer, will inspect the Product. If a Product is materially defective (including any error in printing) or damaged upon receipt, or if you received the wrong Product, then in order to be eligible for service under this Limited Warranty, you must submit a claim within the Warranty Period in compliance with our Return Policy. You, the Customer, should contact Faith Notes Live! LLC regarding any defective or damaged Product and with respect to any delivery of the wrong Product.
CONTACT INFORMATION
Faith Notes Live! LLC
support@JimBNorth.com
Last updated on November 1, 2023